Privacy Policy | AI Influencer Creator

Introduction

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit AI Influencer Creator, create an account, purchase a plan, upload reference media, or generate content. The service operator shown in our contact details is responsible for the processing described here unless another notice says otherwise.

Information We Collect

Depending on how you use the service, we may process:

Account and support information: Name, email address, authentication details, language preference, and messages you send to support.
Creative inputs: Character descriptions, prompts, settings, uploaded images, uploaded videos, uploaded audio, and other reference material you choose to provide.
Generated and saved content: Character cards, images, videos, generation status, model choices, dimensions, and related task metadata stored with your account.
Billing information: Plan, order, subscription, credit balance, billing period, and transaction status. Payment providers process payment-card details; we do not intentionally store full card numbers.
Usage and device information: Pages and features used, timestamps, error and security events, IP address, browser, device, operating system, and approximate location derived from network information.
Cookies and similar technologies: Session, security, language, analytics, and support information as described in our Cookie Policy.

How We Use Your Information

We use information where reasonably necessary to:

Create and secure your account, remember preferences, and provide customer support.
Process character, image, and video requests and return generated results.
Store creative work, recover active tasks, maintain credit balances, and manage subscriptions.
Send verification, password reset, service, billing, and security communications.
Diagnose errors, prevent abuse, protect users, enforce our terms, and maintain service reliability.
Understand feature usage and improve the product when analytics tools are enabled.
Comply with applicable legal obligations and respond to valid legal requests.

We do not use your uploaded media to claim ownership of your identity or brand. We process it to operate, secure, and improve the service as described in this policy and our Terms.

How Generative AI Processing Works

Prompts and reference media may be sent to third-party AI model providers selected for the requested generation. Those providers process the material to produce the requested output and may keep limited logs under their own terms, security practices, and legal obligations. Do not upload confidential information or personal data you are not authorized to use. Review the output before publishing because generative systems can create inaccurate, unexpected, or sensitive material.

We may share only the information reasonably needed with service providers that support hosting and storage, AI generation, authentication, payment processing, transactional email, analytics, customer support, fraud prevention, and security. We may also disclose information when required by law, to protect rights and safety, during a corporate transaction, or with your direction. We do not sell personal information for money.

Retention

We retain account and creative data while your account is active and for as long as reasonably needed to provide the service, resolve disputes, prevent fraud, maintain backups, and meet legal or accounting obligations. Different records may have different retention periods. You may contact us to request deletion; some information may remain where retention is required or permitted by law.

Security and International Processing

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so protect your password and contact us if you suspect unauthorized access. Our providers may process information in countries other than yours, subject to the safeguards and transfer mechanisms required for the relevant deployment.

Your Choices and Rights

You can update certain account details and language preferences through the service. You may also contact us to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where those rights apply. We may need to verify your identity before completing a request. You can manage cookies through browser settings and unsubscribe from optional marketing messages using the method provided in the message; essential service communications may continue.

Children

The service is not designed for children to use without the involvement of a parent or legal guardian. Do not submit a child's image or personal information unless you have the authority and consent required by applicable law.

Changes to This Privacy Policy

We may update this policy as the service, providers, or legal requirements change. We will post the revised version on this page and update the effective date. If a change materially affects how we use personal information, we will provide additional notice where required.

Contact Us

If you have any questions about this Privacy Policy, email connect@aiinfluencercreator.app.